Return & Refund Policy

This Return & Refund Policy outlines the process and conditions for returning or exchanging products after receiving in-stock or customized goods
  1. Inspect Upon Receipt
  • Please carefully check the outer packaging and contents as soon as the goods are received.
  1. Report Damages Within 72 Hours
  • If the packaging or goods are found to be damaged, please contact us within 72 hours of receipt and provide clear photos or videos as evidence.
  1. Claims Without Evidence Will Not Be Accepted
  • Damage claims submitted without valid evidence or beyond the 72-hour window will not be accepted.
  1. Custom Products Are Non-Returnable
  • Please note that custom-made products cannot be returned or exchanged unless they are confirmed to be damaged or defective upon receipt.
  1. We Are Committed to Responsible Service
  • We will work closely with you to resolve any verified issue promptly and fairly.
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